Industrial & Software Engineers
Find where running a home costs more than it should, and remove it. Real operations, real data, and a team that ships the fix.
Work from home, Philippines · Direct hire · Paid 90-day training · Lean and Six Sigma on a few hundred homes · Free to apply, always
← All open rolesA real production line, and almost nobody has measured it.
TruPorch runs housing the way a manufacturer runs a plant. Every recurring task has a written standard, every standard is measured, and every measurement is an invitation to improve it. The Operations Improvement & Innovation team owns that loop. We hire industrial, process, and software engineers into it as one team, because the work is the same job through three lenses.
Industrial and process engineers
You learned time studies, value stream maps, DMAIC, and line balancing on a factory floor that mostly existed in a textbook. We run a real one, spread across a few hundred homes, and almost nobody has ever measured it properly. That is the opportunity.
Software engineers
You can ship. What you rarely get is a domain where the person asking for the tool also owns the process it changes, and the metric moves the same week you deploy. Here it does. You will build against real operations, with the operators in the room.
Either, in the Philippines
Most of our operators are in the Philippines, and the engineering team sits with them, not above them. If you are an IE or CS graduate who is tired of BPO ticket queues or agency contracts, this is the same remote setup with a real problem attached.
Six of the things you would actually work on.
The unit turn
A home goes vacant, gets repaired and cleaned, and re-leases. The calendar says twelve days. The work inside it takes three. Find the other nine and remove them.
Maintenance dispatch
Hundreds of tickets a month. A tenth of them create half the cost. Build the triage rule and the dashboard that stop the second truck roll before it happens.
Cost to serve, by home
Every home costs something different to run and nobody can say what. Instrument it, report it, and make the number impossible to ignore.
The leasing funnel
Inquiry to signed lease is a funnel with leaks. Measure response time, tour conversion, and document chase, then change the step that leaks most.
Guest operations
Short-term rentals turn every few days. Reviews are the defect log. Code them, trace the top three to the process that produces them, and fix the process.
AI-native tooling
The receptionist that answers every call, the practice partner in the Academy sandbox, the inspection app that fills itself in. We build with large language models where they remove real work, and measure whether they did.
Toyota called it going to see. We call it the job.
The best ideas here come from standing in the home, reading the ticket history, and asking why. Then the change is written down, taught in the Academy, and held by a tool so the old way cannot creep back.
How the operating system works →Go and see
Every project starts in the home or in the ticket history, not in a slide deck. You will stand in a unit turn before you model one.
Standardized work
The output of an improvement is a written standard the team can hold, and a lesson in the Academy LMS so the next operator learns the new way.
Tools that carry the routine
Automations, integrations with the resident portal and hospitality systems, dashboards, LLM-assisted workflows. Software so people are reserved for judgment.
Measured, then kept
Nothing counts until the number moved and stayed moved. You will own a metric, not a backlog.
Operator first. Then engineer. Then owner of a number.
The Academy, with an engineer's brief
You go through Base Camp like every hire, because you cannot improve a process you have not run. Your reps in the sandbox double as field work: by the end you have mapped the operation from the inside and picked your first target.
First project, shipped
One process, one measurement, one change, one tool if it needs one. You present the before-and-after to the people who run the company. It becomes the new standard, or you learn why it did not.
Own a number
Turn days, cost to serve, dispatch accuracy, guest friction. You are the person the team asks when it moves, and the person who decides what to build next.
Bring the method. We have the plant.
Free to apply. Paid from day one of training. We never charge fees.
Why this beats the queue you are in now.
Direct hire, no agency
You are employed by TruPorch Homes and report to the operations lead. No middleman, no placement fee, nobody taking a cut of your rate.
Real data, real stakes
Not a sandbox dataset and not a client who vanishes. Hundreds of homes, years of tickets, and a business that feels every wasted day.
A portfolio you can show
Every project ends with a before-and-after you can explain in an interview for the rest of your career. Most engineering jobs never give you one.
Three disciplines, one team
Industrial engineers learn to ship software. Software engineers learn to time-study a turn. You leave more valuable than you arrived.
The same ladder as everyone
TruPorch Operator, Specialist, Senior Operator, Team Lead. Engineers climb it too, and the people leading the team came up through it.
Remote, on our clock
Work from home in the Philippines on a schedule aligned to the Atlanta operation. One job, done properly, with a cohort that started when you did.
Five steps from application to the team.
Acceptance is under 1%. Every step is designed to show us how you think, not what you have memorized.
Apply
Free, on our hiring portal. A resume and a short answer to one question: describe a process you improved, or would have if anyone had let you.
The assessment
The same thinking test every applicant takes, plus a short engineering case: a real process and its numbers. Tell us where the waste is and what you would measure first.
A conversation with the ops lead
You walk through your case answer with the person who owns the process. They ask why until your reasoning holds. Expect to be pushed.
Base Camp
Paid from day one. Under 1% of applicants get here. You train as an operator with an engineer's brief.
The team
Day 91, you join Operations Improvement & Innovation with a target already picked and a coach already assigned.
The method matters more than the résumé.
You measure before you opine
You would rather show a number than win an argument, and you know the difference between a bad outcome and a broken process.
You can go and see
You are willing to read three hundred tickets, sit through a turn, or listen to recorded calls before you propose anything.
You ship
Industrial engineers who can write a script. Software engineers who finish. Either way, you close the loop.
Clear written English
Every standard, lesson, and recommendation you produce is read by operators. If it is not clear, it did not happen.
Who this is not for
- If you want to be handed tickets. You will be handed a metric.
- If you want to model without touching the operation. The homes are the lab.
- If you are stacking this with two other clients. One job, done properly.
- If you want a title without the training. Engineers go through Base Camp like everyone else.
Before you apply.
Do I need a specific degree?
Industrial engineering, process or manufacturing engineering, computer science, or software engineering are the usual routes. What we cannot teach quickly is the habit of measuring before deciding and the ability to write a clear standard. Show us those and the diploma matters less.
Do I need real estate experience?
No. Nobody on the team had it when they started. The Academy teaches the operation; you bring the method.
Is this a software job or an IE job?
Both, on one team. Most weeks you do some of each. A process engineer here learns to build the tool; a software engineer here learns to time-study the process the tool is for.
Which tools and languages?
Whatever removes the most work. Expect integrations against our resident portal and hospitality systems, dashboards, automation, and LLM-based workflows. If you can ship a working tool in a modern stack and explain it to an operator, you are fine.
Is it really remote from the Philippines?
Yes. Most of the operators you work with are there too. Your schedule follows the Atlanta operation.
Why do engineers go through the Academy?
Because you cannot improve a process you have never run. Ninety days as an operator, with an engineer's brief, is the fastest way to earn the right to change how the work is done.
Is it free to apply?
Yes, always. We never charge a fee at any stage and never ask for payment details. Anyone who does is not us; tell us at info@truporchhomes.com.
Is this legit? Fair question.
TruPorch Homes is a real U.S. company that owns and operates rental homes across metro Atlanta. You are paid from day one of training and you will never pay us anything. Applications happen only on our official hiring portal. Anyone asking you for money in our name is an impersonator; report it to info@truporchhomes.com.
Think you can find the nine days?
Applying is free and takes place on our official portal. We never charge fees or ask for payment details, at any stage.